High call volume
Turn hundreds of daily fault calls into work orders fast and assign the right technician.
Appliance & Electronics Service
Appliance repair software
High call volume, warranty tracking and after-sales processes are the toughest part of appliance service. Sapiyon manages every fault from call to delivery in one platform.
Appliance & Electronics Service
Why appliance & electronics services choose Sapiyon
Warranty & after-sales
Instantly see warranty status and past repairs to avoid duplicate work.
Spare-part management
Track parts on each service van and spot missing parts ahead of time.
Workflow
How a repair flows in Sapiyon
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1
Fault record
The request is taken and a work order created with device and fault details.
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2
Assignment
The most suitable technician is assigned by skill and region.
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3
Repair
The tech adds parts and labor, captures photos and the customer signature.
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4
Delivery & satisfaction
The job closes, an invoice is issued and an NPS survey measures satisfaction.
30%
faster resolution
Average improvement for services that digitize the call-to-delivery process.
FAQ
Frequently asked questions
Can I track warranty?
Define warranty start/end dates per device and see the status on every call.
Is there reporting by brand or dealer?
Analyze by brand, region and technician with job, customer and staff reports.
How do I dispatch calls to technicians?
Assign by skill, region and availability, and track via live location.
Is there a free trial?
Yes, every plan comes with a 14-day free trial — no credit card required to sign up.
Is there a mobile app?
iOS, Android and Huawei AppGallery apps are available; your field team can even work offline.
How long does setup take?
You can start the same day: sign up, invite your team and create your first work order in minutes.
Run your appliance service on one platform
No credit card required. Try all features free for 14 days.
Start 14-day free trial